BeiJing Time

Shopping Guide

An e-commerce platform supported by Greetbuy

How to Buy

Step 1
Select Goods
Method 1
Enter the name of the product in the Greetbuy's search box and choose from the products offered by 1688, Taobao and Tmall
Method 2
Find the product you want to buy on 1688 / Taobao / Tmall, copy the link, and paste the URL link in the Greetbuy's search box
Step 2
Add to shopping cart
Greetbuy can capture the info of 99% of the products on 1688 / Taobao / Tmall. You can directly select the color, size and quantity, and click "Buy Now" or "Add To Cart".
Step 3
Submit and Pay for your order
Submit the shopping agent order, choose the payment method, pay for the order and Chinese local delivery fee.
TIPS

Choose destination country

Step 4
Greetbuy Purchase
The purchasing team contacts the seller and orders the item for you
TIPS

During the purchase of the order, you can contact Greetbuy for details; If necessary, Greetbuy will contact you via internal mail/email to complete or confirm the information.

Step 5
Greetbuy Inspection and Warehousing
Quality inspection will be carried out and items will be stored in the warehouse. You can visit "User Center" – “Warehouse” to view the item once it is stored.
TIPS

Once the item has arrived to our warehouse, a series of quality inspection will be carried out and the photos will be taken for you to view them. We will contact you immediately if there are any problems.

We provide 90 days free storage service for your items.

Pooling more goods and shipping them overseas will save money on international shipping costs

How to Submit Parcel

Step 6
Submit Parcel
Visit “Warehouse”, select the goods to be sent, fill in the shipping address and select the logistics route, and then submit the package.
TIPS

Some products are restricted by mail, not all logistics lines can be sent

We provide related services such as unpacking/reinforcement, and will pack according to your requirements if necessary

You need to complete the overseas consignee address information first

Step 7
Pay deposit for international shipping
Select payment method for international shipping deposit.
TIPS

The international shipping fee deposit is calculated according to the product's estimated weight, the selected shipment method, and the destination.

The final shipping fee will be calculated according to the package size and weight verified by the shipping company. If there is a discrepancy between the final shipping fee and the deposit, the amount of difference will be returned to your Greetbuy account after the product is shipped

Step 8
Greetbuy Delivery
Consolidate and pack items, reinforce package, weight and send out for delivery.
TIPS

You can track the parcel via "User Center" – “Parcels” after it is sent out.

Step 9
Waiting for your package to arrive
You can track your package and follow its shipping progress on the “Parcels” page
TIPS

There is always the possibility that accidents may happen during international package shipments. Such circumstances include delays, confiscation, taxes, package damage, missing packages and more. Greetbuy cannot control or prevent accidents that may happen when your package is in the hands of a third-party logistics company or the customs, nor will we be able to guarantee the service quality of other companies not affiliated to Greetbuy. However, we aim to provide the best service possible to our customers and will inform you beforehand of the shipping situation for each shipping route or country you select and do everything we can to aid you if problems occur.

Final Step
Confirm Receipt
Once you received the parcel, you can confirm receipt via "User Center" - “Parcel” - “Parcel Details”. If you have any questions about a parcel, you can also select the relevant parcel and apply for after-sales service.
TIPS

After operating "Confirm receipt", you will receive a growth value equal to the shipping fee (CNY).

Don’t forget to earn growth value, because it determines your VIP level. The higher the level, the greater the international shipping discount.