Effective 1 January 2021, the UK’s Value Added Tax (VAT) reform had abolished the VAT exemption for imports into the UK with an intrinsic value up to 15 pounds and change to tax from 0 pound, that is, goods with a declared value of more than 0 pound will be subject to VAT. Users who purchase and transport goods on Greetbuy will be responsible for the taxes incurred.

Effective 1 July 2021, the European Union’s Value Added Tax (VAT) reform had abolished the VAT exemption for for imports into the EU with an intrinsic value up to 22 euros and change to tax from 0 euro, that is, goods with a declared value of more than 0 euro will be subject to VAT. At the same time, the EU has launched IOSS (One-Stop Import Service), and it is recommended to declare VAT through the IOSS for goods under 150 euros. Some logistics routes on Greetbuy provide IOSS services, and taxes are calculated and levied based on the fixed tax rates of EU countries and your parcel's declared value. You can choose whether to use the platform's IOSS to pay taxes on your behalf according to your needs.

Tips:

1. For parcels using IOSS services, do not support modify the total declared value after the parcel is submitted. If you need to modify the value, please cancel the parcel and submit it again.

2. For parcels using IOSS services, the minimum declared value will be limited to 30% of the goods value in the parcel, and the maximum declared value will depend on different routes.

3. The IOSS services simplifies the tax collection process, accelerates customs clearance, and improves customs clearance efficiency. However, it does not guarantee that the customs clearance time of your parcel will be shortened. For details, please refer to the operation time of the local customs.

4. Greetbuy will pay the tax on your behalf if your parcel uses IOSS services. However, it does not guarantee that your parcel will not be taxed once again by the local customs. If you encounter this situation, Greetbuy recommends that you cooperate with the local customs to clear the customs again and pay the tax. After receiving the parcel, you can contact us to return the tax payment on the platform with the tax bill and payment certificate.

5. In order to protect the rights and interests of users and the platform, Greetbuy cannot provide you with the IOSS number we used.