Usual Way of Handling Defective Products/Products with Quality Issues and the Dispute

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Examples, Responsibilities and Disputes Solution for Defective Products/Products with Quality Issues:

Common Issues	Cases	Solution
Clothes with untrimmed thread heads, or unnoticeable stains	The shirt has a stain in an unobvious spot, as shown below:	After receiving your request, the shopping agent will negotiate with the seller for return/exchange, but the final result is subject to the seller’s decision.
Slight color deviations between the product photo and actual photo	Images provided by Greetbuy are intended for quality control use. Color deviations in a product may be a result of differences in the lighting, angle, equipment, or screen resolution. Please see the examples below:
Discounted damaged goods	This is usually indicated in the product descriptions, as seen below:
Slight adjustments in logos or tags for different product batches	Products of different batches may have slight adjustments made in their logos, as shown below: